Technical Faqs

What happens after I order an account?
We will begin setting up your account - often within minutes of receiving your order. Once your account is ready and payment is processed, we will contact you via the email address from your Paypal account.

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Can I use CGI scripts?
Yes, you will have your own CGI-BIN where you can install your own scripts. All CGI scripts should be uploaded to the cgi-bin folder, for your domain. Be sure to follow the instructions for the script you are uploading regarding setting permissions on the files and folders you create, as they vary from script to script.

Can I use JAVA and Active X?
Yes, you can use compiled JAVA applets and ActiveX components.

Is my site backed up and how often?
It is the clients responsibility to do all backups of their site. If, in the unfortunate event, something happens to your files, it is your responsibility to have a local copy of your files. We are NOT held liable in any way for any files, money, time, effort, etc... lost due to this unfortunate event. Furthermore, if your files are lost, we will attempt to restore them as a gesture of good faith, but make no promises what so ever about whether the files will be brought back successfully or not. Again, back ups are the client's responsibility.

How fast are your connections?
Our servers have multiple 100Mbps connections.

What are your server specifications?
As of the writing of this FAQ, the minimum servers are at least a P4 2.4 GHz with 1GB ECC DDRAM. Of course as technology advances we will too.

How do I get my email?
If you're familiar with your email client's setup, use the following information to retrieve email from your POP account:

Incoming mail (POP3) server:
mail.yourdomain.com

Outgoing mail (SMTP) server:
Use Your Internet Providers

Webmail:
http://yourdomain.com/webmail

Your username is your email address.

What is the path to perl?
#!/usr/bin/perl